Last Updated: 7/14/2024
Rukwama Digital Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our Site and services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and phone number, when you voluntarily provide it to us when registering on the Site, placing an order, subscribing to our newsletter, or contacting us for support.
Payment Information We collect payment information, such as credit/debit card details and billing address, to process your transactions. All payment information is securely stored and processed by our payment processors.
Usage Data We automatically collect information about your interaction with our Site, such as your IP address, browser type, operating system, access times, and pages viewed. This information helps us improve our Site and services.
Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our Site and services
- To process your transactions and manage your orders
- To communicate with you, including responding to your inquiries and sending updates and promotional materials
- To improve our Site and services based on your feedback and usage
- To personalize your experience on our Site
- To comply with legal obligations and enforce our policies
3. How We Share Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We use administrative, technical, and physical security measures to protect your information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Withdraw your consent at any time where we rely on your consent to process your personal information
- File a complaint with a supervisory authority if you believe we have violated your privacy rights
To exercise these rights, please contact us at i[email protected]
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Rukwama Digital Solutions Email: [email protected] Phone: +254721947586 Address: P O BOX 0721947586 40100 Kisumu, Kenya